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[News] Safeguard Your Account

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Posted on 7/21/15 9:03:21 PM | Show thread starter's posts only

Hello Clashers,

This announcement is about safeguarding your Castle Clash and LINK accounts. It has come to our attention that there is an increasing number of phishing sites and fake accounts claiming to be official IGG administrators.

Here’s how you can recognize these fake accounts and tell them apart from real ones.

Official IGG accounts have a blue shield at the back of their names like the official Castle Clash account you’re seeing now.

Official Castle Clash accounts will never ask for your account passwords. We’ll usually only require basic information like your LINK Name or ID or your in-game Name and IGGID. However, depending on the situation, we may require more information than just your IDs. Always be sure that any request for sensitive information is coming from the official source.

Do the right thing. Be a responsible gamer.

Watch out for things that are too good to be true. Don't fall for sites or accounts promising free goods. Only official Castle Clash accounts will be announcing and sharing free goods. The official Castle Clash forum is the best place to confirm if any information you receive is valid.

You're responsible for your own accounts and actions. Don't share account information with other players. If those players change your account information after getting a hold of it, you might never get your account back. Though we would certainly try our best, we may be unable to help you successfully retrieve your account.

If your account is hacked or caught in the midst of illegal activities such as hacking or spamming IGG-prohibited websites, your account will be banned permanently regardless of your participation in the action.

That’s it for now! Be a responsible gamer and clash on!

Official CC Accounts:

Please be aware not to install any unverified 3rd party programs for Castle Clash. These programs may contain backdoors and cause information on your device to be stolen, cause loss of private and confidential information or other serious security risks. Also do not share your account info with others. IGG and the Castle Clash team will not be liable for any losses caused by installation of 3rd party Castle Clash software or sharing of accounts. Thank you!

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