Hi. Everytime I redownload my account in castle of clash it says item not found (Google playstore). I can't retrieve my account. Same device I have been using.
[edited by Cichociemiak]
Unfortunately we can't you here, cause we don't have access to your account.
But first question is did you tried to update, or installed fresh version ? Did you contacted Live Support with that problem ? Can you log in to game, and you can't see your acc, or you can't even log to game ?
We can assume it is Android platform, but i didn't had any problem with updating, and i tried on 2 devices.
Last but not least, don't post your acc personal info, as it is better to keep for yourself, eventually Live Support.
I am going to guess that OP is Vietnamese. If so, CC is having some problems with Vietnam, apparently due to some new regulations.
Name: Rusty (Rustyx in game)
Guild title: resident wisenheimer.
Line ID: Rustytroll (big shock there, eh?)