I am rolled 6000 gems i get 20 chances in tm i am not get single key
There is a possibility that there might be a delay with the keys showing up, but if you are really concerned I would urge you to use the link ingame for Live Support.
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Unfortunately 6k gems is not guaranteeing anything, even 10k isn't. For example I'm usually getting those keys between 6-8k gems therefore it is possible you need to spend little more to get them. But remember this is still random, and there is high chance you need to spend little more, but low change you will have to use even more gems to get them. Good luck.
You should not expect a key with that amount of gems tho. It usually takes 8000 gems or maybe 1000, it depends on ur luck but the bronze key usually appear at 2000-3000 gems and silver key is at 4000-8000 if ur lucky so you must have some bad luck
Player name: DredVoid
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