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[Chat (Android)] New device gem refunds?

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#1
Posted on 9/5/13 7:03:43 PM | Show thread starter's posts only

Is there any way to get gems back that were purchased with real money if you get a new device. I don't mind having to start the game fresh but I broke my phone, I'm getting a new one and have invested a substantial amount of greenbacks into the game. I don't want to reinvest the cash for something that will be wiped if it happens again.

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#2
Posted on 9/5/13 7:40:51 PM | Show thread starter's posts only

I lost my data, how do I get it back?
Simply fill out the details below and send it in to Live Support.
New IGG ID:
Former nickname:
Email address:
Date and Time of the incident:
Details:

Can I use the same account on multiple devices?
Yes you can. There are two options of doing this.
The first option is to link the account your want to transfer on your phone with your Gmail. This can be done by following these steps (Thanks to Hoodiee):
Accounts and Sync - Add Account - Add 1 Gmail account - Enter Game - Settings - Link Account - Choose your Gmail account - Confirm Link - Authorize - Settings - Link Account - Choose your Gmail account again - Enter Game

The second option is to link any account on the new device and then change it to the account you want to play with. This can be done by following these steps (Thanks to Hoodiee):
Accounts and Sync - Add Account - Add 2 or more Gmail accounts (including the account used on the old device) - Enter Game - Settings - Link Account - Choose one of your Gmail accounts (do not choose the account that you have used on the old device) - Confirm Link - Authorize - Settings - Link Account - Choose the previously selected Gmail account - Settings - Change Account - Choose the Gmail account that was linked to your old game account.


Both questions and answers found here:
http://us.forum.igg.com/forum.ph ... 3945&extra=page%3D1

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