Castle Clash: Guild Royale Today: 3    Total Posts: 1183783

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[Chat (Android)] Gems Bug

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#1
Posted on 9/30/13 8:02:19 AM | Show thread starter's posts only

I was in the training house , and when i click on the wrong option to use the gems , it doesn t told me if i m sure , and it have consume 358 Gems , please , deupgrade my griffon or stop the upgrade and give me back my 358 gems . My IGG ID is : 89907362 . Please i work hard to make these gems .

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#2
Posted on 9/30/13 8:18:49 AM | Show thread starter's posts only

I dont think the mods are able to help you on this just be more careful the next time.

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#3
Posted on 9/30/13 8:20:36 AM | Show thread starter's posts only

Your best option would be to contact Live Support about the problem.
I do not believe they will be able to refund your gems, or rollback your griffins though.

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#4
Posted on 9/30/13 8:28:48 AM | Show thread starter's posts only

How i can contact him ? I have hit the button accidently but no one popup option to be sure of my act .

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#5
Posted on 9/30/13 8:31:09 AM | Show thread starter's posts only

The are you sure option didnt pops up .

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#6
Posted on 9/30/13 8:31:30 AM | Show thread starter's posts only

In the game press settings then live support at the bottom left hand corner of the setting page.

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#7
Posted on 9/30/13 8:33:06 AM | Show thread starter's posts only

Now i do it , i ll let you know...

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#8
Posted on 9/30/13 8:54:34 AM | Show thread starter's posts only

I ve  contacted the live support , they will let me know tomorrow , i hope they can give me back my gems :) thank you for the suggesting my friends ;)

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