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[Chat (Android)] Bought gems with Paypal

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#1
Posted on 10/3/13 10:31:02 PM | Show thread starter's posts only

So, I bought gems with paypal. It's been about ten minutes. I was just wondering on average if they normally arrive fast, or if I needed to contact live support. I'm asking here because I don't want to bother the folks at live support if it's not needed.

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#2
Posted on 10/3/13 10:50:11 PM | Show thread starter's posts only

Did you pay with money you had in your paypal account? Or money in your bank account attached to paypal?

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#3
Posted on 10/3/13 10:51:23 PM | Show thread starter's posts only

the money in my paypal account

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#4
Posted on 10/3/13 10:53:21 PM | Show thread starter's posts only

It should only take a few minutes then. When I do it, it's pretty much instant.

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#5
Posted on 10/5/13 4:49:04 AM | Show thread starter's posts only

Hi InsanePancakez,

Sometimes when it is a large amount there may be some hold period involved and paypal doesn't release the money right away even if you see the money already taken out. In any case, you can contact our Live Support team for this and they will direct you to our pay support and they will help you out with your concerns.

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#6
Posted on 10/5/13 7:44:37 AM | Show thread starter's posts only

i also bought gems in 10-3 , but until now i don't get  gems

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#7
Posted on 10/5/13 8:02:56 AM | Show thread starter's posts only

Check if you used your correct INGAME igg id. If u register on the forum and have another ID then u will not get them ingame and u need to contact live support.

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