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[Chat (Android)] DC problems

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Posted on 10/28/13 3:00:07 AM | Show thread starter's posts only

Edited by KoborCC at 10-28-2013 04:23 AM

Hi there!

Just wondering if IGG will ever made something about his poor network connection.

Either the server is far away from Europe or there is some problem with the client connection code.
I can play nicely from home, but at workplace I got a constant disconnect WHILE several other online games are running from the same device and network.

It is quite disappointed to see futile to make the +40 HB just to see after a won Arena fight that I got DC-ed and getting only +6 HB after I can logged in. This is quite frustrating and seems pointless. IGG guys you are reading and know about this problem?

I played from several places without problem, friends or parents house, just one weaker wifi connection and game DC.

Thank you,

Posted on 10/28/13 3:09:54 AM | Show thread starter's posts only

Mine is only stable when on wifi. Using 3 or 4g dc's me all the time, however I havn't noticed it as much lately.

Posted on 10/28/13 3:19:23 AM | Show thread starter's posts only


Posted on 10/28/13 3:28:30 AM | Show thread starter's posts only

I do have DC after every Arena battles today and 1 or 2 from dungeons in like 10 minutes.

I am thinkink to buy gems, but if CC will remain at this stage (no support for big resolution, many other small thing to need fixes) then I will pass the chance.

Posted on 10/28/13 5:20:59 AM | Show thread starter's posts only

I'll report this again

Posted on 10/28/13 5:30:58 AM | Show thread starter's posts only

Thank you so much, I am hopeless in this DC issue.

Posted on 10/28/13 5:32:55 AM | Show thread starter's posts only

which part of europe do you live in and cant get a decent connection? I live in a box and on government welfare and I dont have this problem.

Posted on 10/28/13 5:46:48 AM | Show thread starter's posts only

I have this problem also when I using 3G, but using wifi dn have this kind of problem.

It is very frustrated when you keep DC while doing dungeon or in Arena.

Btw, I live in Singapore. :)

Posted on 10/28/13 6:07:10 AM | Show thread starter's posts only

I did some more test.

In general Network (Internet) is ok in Hungary, but at my workplace the wifi signal strength is quite weak, around -80 dBm.

There is some point I feel that this a problem with IGG.

1.,  Only this game doing DC at weak work wifi network, other online such as megacity, Clash of Clans, Clash of Glory is jsut fine.

2., Dowload speed is ok, around a few MBs per second when I do some test.

3., DC occure in game, while wifi connection is still on. However sometime wifi need to reconnect, but these DC not occuring that time.

4., This very web forums are hard to reach, sometime need to wait several minute to reload a page from my PC that is connected in wires. Speed is ok in general, something like 50-80 Mbit/s for Internet. Tried with different browsers, all of them just waiting for answer.

5., Traceroute stopped at a location, but it could be an address which don't answer for pings.
  5     1 ms     1 ms     1 ms []
  6     1 ms     1 ms     1 ms []
  7    15 ms    16 ms    16 ms []
  8    15 ms    16 ms    15 ms []
  9     8 ms     9 ms     8 ms []
10    15 ms    15 ms    15 ms []
11    16 ms    16 ms    16 ms []
12   176 ms   176 ms   176 ms []
13   177 ms   177 ms   177 ms []
14   181 ms   177 ms   177 ms []
15     *        *        *     <-------No answer or similar message was here....
16   177 ms   177 ms   177 ms

But all of this things together arise a feeling that something with this game (client side) or network problem is at IGG.

Thank you for your help.

Posted on 10/28/13 6:12:38 AM | Show thread starter's posts only

Edited by KoborCC at 10-28-2013 07:14 AM

Oh something else to add.

Last week I got this chain DC even when just looked into Arena opponet, so I turned my tablet off.
Went home to find out that I got DC there, too. So weird, looked into forum, no maintenance was on.
I did a few more tries without success, even remove game from history list (not sure if that is doind anything).
I had an idea to reboot the device, and since that time game was running smooth. Like this DC problem persisted in the client/device.

I don't think my device has a problem, because all the other network functions are properly working at home, just this game and just at work wifi doing this constant DC.