Hi,I have a problem with buying gems.It doesn't allow me to buy gems or packs. Can you please help me.
[Edited by FirstLady]
Maybe you don´t have enought money to buy that amount of gems. Or what is the problem? Hope they can fix it but you need to add more information. Also this is not the support center, you should contact to IGG. I recommend you not to give the ID in public forums, just to protect your account. Good luck with your problem.
As the members have stated there could be a number of valid reasons for this issue, however I suggest you use the link in game for Live Support as they are the only ones who can help you resolve it.
Follow IGG @Facebook.com/IGG Follow CC @Facebook.com/CastleClash
Or write exactly what message showed up, just don't write fragile information, acc infos, etc. Just strict information. Then we will see if we can help, or Live Support must solve this.