I can't buy using globe sim card... No method of payments being post on how to buy gems using sim card.
Globe Sim card appears to be popular in Philippines, so I hope that is where Rod17 is.
Anyway, if you are playing on North American servers, the payment is handled by platform-specific payment processor - Google, Amazon, Apple or Microsoft, not IGG itself. Please indicate your platform.
Either way, though, if your payment processor doesn't accept your Globe Sim card, there is little that IGG can do, besides asking them to add that card. I doubt that IGG has enough pull to get the card added, but it doesn't hurt to ask. I would ask Live Support, though, unless there is someone here who is from your country and knows what can be done.
Name: Rusty (Rustyx in game)
Guild title: resident wisenheimer.
Line ID: Rustytroll (big shock there, eh?)