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#1
Posted on 3/25/20 7:35:08 AM | Show thread starter's posts only

Please help me. I lost my account and i can't recover my account. I have try All ways to get back my account, buy failed. This is my account Up-i

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#2
Posted on 3/25/20 9:24:37 AM | Show thread starter's posts only

We can't help you. You need to contact Live Support, as they can access your acc (if they will find it). But Live Support will be answer to that question, not us, since we can't enter you r acc.

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#3
Posted on 3/25/20 1:15:42 PM | Show thread starter's posts only

You didn't actually state which platform you are on, so I have provided all of the email addresses assuming that you do not have access to use the in game link for Live Support.  Good Luck!

help.castle.android@igg.com
Help.castle.apple@igg.com
help.castle.amazon@igg.com
help.castle.winphone@igg.com

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