Castle Clash: Guild Royale Today: 0    Total Posts: 40995

Total:#4

Create Thread

[Chat (Amazon)] No items for coins

[Copy link] 3/485

#1
Posted on 8/17/20 11:08:19 AM | Show thread starter's posts only

Anyone else buying packs and not getting anything for your coins ?

Signature
#2
Posted on 8/17/20 1:43:21 PM | Show thread starter's posts only

If you are having purchasing issues you should use the link ingame for Live Support.

Signature

Follow IGG @Facebook.com/IGG    Follow CC @Facebook.com/CastleClash
#3
Posted on 9/2/20 10:51:46 AM | Show thread starter's posts only

I am having this same issue.  I have made two $4.99 Optional-600 purchases via Amazon, my credit card has been charged, and nothing is received in-game.  

I have submitted 2 tickets in-game and have multiple emails back and forth to IGG with screenshots of purchases and receipts.  Also, had a chat with Amazon that said the issue is on IGG's end which I screenshot and sent to IGG. 

This has been going on since 8/24.  

IGG keeps coming back and saying "ask Amazon for a refund" which I have done.  However, this just ensures that I won't make any more purchases and IGG won't get any more of my $$.  

It seems like IGG would put more effort into figuring out what's happening.

Signature
#4
Posted on 9/2/20 2:52:15 PM | Show thread starter's posts only

In order to get coins you must purchase 1400 gems without bonus's, so if you are not received coins you probably are not buying 1400 or more

Signature
Happy Clashing Everyone!
Might: 805k
CC Name: MineCon12
Guild: EternalAtake_
Android F2P going on 7 years strong. Currently on a quest to obtain a bt 30 dynamica.