I had one mine at level 16 and the rest were at 15...I just received the two boxes of blues and reds...I got the same amount Wineman did...what a joke, they can't be serious...I also got shorted 5k exp. I sent a ticket but no word yet.
Same here, I lost about 400k blue crystals which I can live without, problem is the red crystals banked and spent on level up mines, that's about 40k red crystals lost by my estimate. Also there is about 10~15k experience short as well.
I tried the Live Support yesterday after I posted here. They took my email address and said they would look into it and contact me there. I don't know if submitting a ticket would be better, but that'll be my next step.
I just noticed that 2 of my mines are at level 3 now even though I haven't upgraded anything.