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[Chat (WP)] Anyone else not get packs when you buy them?

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#1
Posted on 4/17/18 11:27:49 PM | Show thread starter's posts only

cant get packs i buy, igg is no help, they just want me to keep buying them and not give me the pack, then stick me in the support email forever loop, ugh, why cant i get the packs i buy on windows server? anyone els have the same issue?

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#2
Posted on 4/17/18 11:28:42 PM | Show thread starter's posts only

I have 2 open paypal disputes right now over this because i cant get igg to do anything

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#3
Posted on 4/18/18 3:27:32 AM | Show thread starter's posts only

Unfortunately this is an issue which can only be resolved with Live Support. Sometimes there is a delay in the payment processing, which of course will delay receipt of the purchased item, but to help faciliate the process when dealing with them, please have your purchase receipt available and use the link in game for Chat/Live Support to speak with someone directly.

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