Hi all I've just logged on this afternoon to find all my hero s have vanished,everything else is fine any suggestions pls thankyou
#1
Posted on 5/17/18 10:44:48 AM Show thread starter's posts only
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#2
Posted on 5/17/18 2:01:38 PM Show thread starter's posts only
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not only you had this problem. You can write it here: Amazon Update Issue all we can do is wait till IGG fic it
- radiatingflare Rated on
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or he can make his own thread. mods constantly telling players what they can post isn't right. not when it's legit stuff they are writing. the moving all the complainers into one thread is a form of censoring the volume of complaints. its killing this forum and is a huge problem.
- Cichociemiak Rated on
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Problem is on Amazon server not on Android, and posting in BUG may not help, since support can check on Android platform (there is no information on which server it is) and they will tell that problem is not there, and they will close case. So you are encouraging ppl, to write problems in wrong section, so it wouldn't be checked, and problem will still exist which will make ppl angry ?? Not good way to solve problems. We are not telling ppl "Don't post bugs, cause they willnot be fixed". What we are doing is telling ppl, where is best place to write about issues, so they would be fixed asap. Notice that this thread was not removed, but it is still visible for ppl, to see where adress problems with bugs on Amazon servers. And instead of complaining next time try to help actually.
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#3
Posted on 5/17/18 8:20:30 PM Show thread starter's posts only
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@radiatingflare, Whether you like it or not, the directing of all complaints surrounding the same issue is not censorship, it is a conscious attempt to:
*Make sure that no isolated incident is overlooked.
*The issue is consolidated for the various teams responsible to checking the concerns.
*A central point for discussion and / or communications.
Further 100 complaints in one thread is still 100 complaints and does in no way decrease the volume associated with the complaint. Nor does spamming the forum with multiple threads to address one issue take anyone closer to solving it.
/Closed.
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