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[Bug] game crashes on iOS devices

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#1
Posted on 8/23/18 8:51:55 AM | Show thread starter's posts only

I apologize in advance for my English.
Forced to write on the English forum, because in Russian forum administration hasn't responded to one message for a long time. Today (23.08.2018), after the last update on iOS stopped running the game, 1-3% download game crashes. Hence there is a logical question, whether there is at least one of the forums feedback from the administration or not, and whether to wait for the next fix?

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#2
Posted on 8/23/18 9:26:28 AM | Show thread starter's posts only

Exact same thing is happening to me!!

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#3
Posted on 8/23/18 10:23:49 AM | Show thread starter's posts only

IGG is aware of this issue and is working to resolve as quickly as possible.  In an effort to assist would you mind sharing what device(s) you are using and the OS version?
[Bug & Suggestion] iOS Loading Issue

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#4
Posted on 8/23/18 10:37:54 AM | Show thread starter's posts only

the problem was noticed on iPhone 4S (iOS version 9.3.5) and iPad mini (iOS version 9.3.5). on relatively new devices (I asked my friends), such as iPhone 8, x, iPad Air 2, no problems with the launch were found.

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#5
Posted on 8/23/18 11:57:01 AM | Show thread starter's posts only

I use (iPad 2 version 9.3.5 )and( iPhone 10.3.3 ) i hope you can fix this bug

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#6
Posted on 8/23/18 12:37:25 PM | Show thread starter's posts only

Yep imo it's only the x32 devices, any x64 iDevice is not affected.

So my phone (6S, iOS 11) works fine, iPad 2 (iOS 9.3.5) wont start / game crashes.

Support told me that they know about this issue and going to fix this anytime in the future.

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#7
Posted on 8/23/18 10:07:38 PM | Show thread starter's posts only

iOS version 1.9.9 was released to address the loading issues.

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#8
Posted on 8/24/18 7:18:58 AM | Show thread starter's posts only

version 1.9.9 - Iphone 7+, still not working for me :/

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#9
Posted on 8/24/18 6:56:40 PM | Show thread starter's posts only

As mentioned last night 1.9.9 IOS version updates does not even load.  Keep getting message can't download at this time.

Last night I posted the same issue under a new message heading and it got deleted.    I have an iPad v4 running 10.3.3 getting very unhappy

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