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[Bug] Logged on my Acct was gone.

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#1
Posted on 10/6/18 6:32:54 PM | Show thread starter's posts only

As the headline says, I opened up CC and my progress wasn't there. No name, TH level 1, new IGG IDD, you know, fresh start. I know my "old" IGG ID, can I get my account back?

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#2
Posted on 10/6/18 6:35:01 PM | Show thread starter's posts only

Forgot to mention. CC for amazon, and i am on a kindle.

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#3
Posted on 10/6/18 6:44:56 PM | Show thread starter's posts only

I am not sure but I think Amazon accounts are linked to devices so if you changed devices that would be the reason for this, however I suggest you use the link ingame for Live Support to assist you.

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#4
Posted on 10/6/18 6:45:43 PM | Show thread starter's posts only

Warning has been issued  Warning

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He who makes a beast of himself gets rid of the pain of being a man
#5
Posted on 10/7/18 3:50:44 AM | Show thread starter's posts only

Check to see if it hasnt logged you into your guest account

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#6
Posted on 10/7/18 11:04:38 AM | Show thread starter's posts only

Uninstall and reinstall. I have never heard of this happening. From what I understand even if u transfer your account to a new device it can still be accessible on the old one. If that does not fix it live support is your only hope... AKA you are doomed.

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#7
Posted on 10/7/18 7:15:45 PM | Show thread starter's posts only

This has happened to me from time to time on Android. I go to settings and click, "switch". I then click on the account associated with my game and all is back.

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#8
Posted on 10/8/18 12:59:46 AM | Show thread starter's posts only

Bangkok has it now

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