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[Bug] Creation machine event

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#1
Posted on 5/21/20 6:17:36 AM | Show thread starter's posts only

I did a draw and got level 4 hero card but it didn't reach my mail or records.

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#2
Posted on 5/21/20 7:34:20 AM | Show thread starter's posts only

First check if it didn't went straight to your warehouse. I haven't noticed it in mailbox, but maybe i had more items there and i didn't noticed. Also sometimes you need to wait short amount of time to get reward, but if you still don't have it than contact Live Support. This is only way to fix it.

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#3
Posted on 5/21/20 8:47:16 PM | Show thread starter's posts only

Your rewards may take some time to appear in your account. Please contact Live Support if you don't receive your rewards within 12 hours.

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