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[Bug] Heroes not showing - cannot put them in Heroes Altar

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#1
Posted on 10/15/20 8:28:08 AM | Show thread starter's posts only

I have many heroes, unfortunately they are not showing up when I want to put them into Heroes Altar. Why?  Ie.  Lazulix, I have him, but he is not showing up in my heroes when I want to use him.

Please help.  Thank you.

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#2
Posted on 10/15/20 8:33:00 AM | Show thread starter's posts only

Log out of the game, clear your caches and log back into game.  At this point all heroes should be visible in your hero altar, if the issue persists, then please use the link ingame for Live Support.

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#3
Posted on 10/15/20 8:40:41 AM | Show thread starter's posts only

1. You have the heroes in Epic heroes' hero assist system.
2. They're garrisoned in towers.
3. Totems.

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