Castle Clash: Guild Royale

Forum Rules

Welcome to the IGG Social Game forums! These forums are here to provide you with a friendly environment where you can discuss ideas, give game play advice, role-play, and converse about any other aspects of IGG With other players. Community forums are at their best when participants treat their fellow posters with respect and courtesy. Therefore, we ask that you conduct yourself in a civilized manner when participating in these forums.  This includes but is not limited to those requiring parental / guardian permissions to visit this site. The guidelines and rules listed below explain what behavior is expected of you and what behavior you can expect from other community members. Note that the following guidelines are not exhaustive, and may not address all manner of offensive behavior. As such, the forum administrator and moderators shall have full discretion to address any behavior that they feel is inappropriate. Your access to these forums is a privilege and not a right. SkyUnion Digital Entertainment reserves the right to suspend your access to these forums at any time for reasons that include, but are not necessarily limited to, your failure to abide by these guidelines.  We reserve the right to evaluate each incident on a case by case basis. The action we take may be more lenient or more severe than those listed under each category.

 

Permission


Please be advised that by posting in this forum you are hereby giving express permission to IGG, SkyUnion, their affiliates companies, employees and volunteers to copy and reproduce said materials to be used for the sole purpose of instructional tools or guides within this forum and affiliate sites ( ie, Facebook, Twitter, Instagram, etc ), and that this permission is neither revocable or actionable in regards to the aforementioned entities, employees and volunteers.  *This includes all posts including event entries posted in forum and all Social Media Platforms*

 

Terms of Service

 

How & Where to Post

 

Forum Terms

 

How to effectively participate in Forum events
 

Somethings you should never do!
If a player is found to have participated in following actions, he/she will:
* First time, be given a warning and your content will be deleted too
** Second time, be given another warning and temporarily muted from the forums from 7 days -3 months, depending upon severity, and the post will be deleted too
*** Third time, be permanently banned from the forums
~Illegal Drugs or Activities
This category includes both explicit and masked language on posts, personal messages(PM),signatures, avatars, nicknames and/or links to websites containing such language or images which:
~ Reference to abusing illegal drugs
~ Reference to performing illegal activities
*exceptions maybe granted for 420 providing posts are tastefully presented and not explicit but will be removed immediately on 4/21/XX
~ Reference any negative actions against IGG or any of their affiliates.
This site is designed for the discussion and progression of Castle Clash accounts.  You CANNOT us it to promote negativity towards IGG or their affiliates.

Extreme Sexuality/Sexual Preference/Violence/Obscene/Vulgarity
This category includes both explicit and masked language on posts, personal messages(PM),signatures, avatars, nicknames and/or links to websites containing such language or images which:
* Refer to any sexual acts
* Refer to implied violent real life actions
* Pornography - (will receive immediate permanent IP ban)
* Insultingly refer to any aspect of sexual preference pertaining to themselves, other players or family members* Are an inappropriate reference to human anatomy or bodily functions
* Are pornographic in nature

Racial/Ethnic, Major Religions/Religious Figures, Nationalities
This category includes both explicit and masked language on posts, personal messages(PM),signatures, avatars, nicknames and/or links to websites containing such language or images which:
* Promote racial/ethnic hatred/national hatred  
* Are recognized as a racial/ethnic slur/national slurs
* Allude to a symbol of racial/ethnic hatred/national hatred
* Negatively portray major religions or religious figures
*This includes posting controversial flags, symbols or flags that are personal preference but offensive to others, and offensive account names*

Real Life Threats/Distribution of Real Life Personal Information
This category includes both explicit and masked language on posts, personal messages(PM),signatures, avatars, nicknames and/or links to websites containing such language or images which:
* Refer to violence in any capacity that is not directly related to the game world
* Releasing any real-life information about other players or SkyUnion Digital Entertainment employees

Phishing/Posting Cheats, Hacks, Trojan Horses, or Malicious Programs
This category includes:
* Posting links to cheats, hacks, or malicious viruses / programs
* posting links to pages pretending to be connected with IGG
* camouflaging links to external web pages as official forum links
* showing sympathies towards phishing
* Posting links which alter other members posts and / or cause disruption to the forum's normal formatting.
*If you would like to report information regarding cheats or hacks to SkyUnion, send it to Service.igg.com. Do NOT post it on the forums.

Advertising
This category includes advertisement of:
* Any non-beneficial, non- IGG related businesses, organizations, or websites are prohibited in forum
*This includes member developed IGG apps without express permission.*
Circumventing a Suspension/Ban
This category includes:
* Posting on another account to do baleful deed
* Having someone post on your behalf
* creating new account to do baleful deed after old account banned
Something you should avoid being roped into!
If a player is found to have participated in following actions, he/she will:
* First time, be given a warning and depending upon severity your contents will be deleted.
* Second time a warning will be issued depending upon severity the post will be deleted also.
* Third time a third warning and temporarily muted from the forums from 7 days -3 months, depending upon severity the post will be deleted. *Please note (3) warnings within a 7 day period will initiate a system generated 7 day mute, but maybe extended at mods/admin discretion based on severity of offenses.*
* Finally, be permanently banned from the forums

Spamming and Trolling
This category includes:
* Excessively communicating the same phrase, similar phrases, or pure gibberish
* Creating threads, personal messages for the sole purpose of causing unrest on the forums
* Creating threads/posts/comments to discuss, share or solicit answers to active events
* Causing disturbances in forum threads, personal messages, such as picking fights, posting provocative   remarks, making off topic posts that ruin the thread, insulting other posters
* Making non-constructive posts, personal messages.
* Commenting in obvious spam bot thread
* Abusing the Reported Post feature by sending false alarms or nonsensical messages
* Numbering a thread, IBTL, TLDR, or any other fad statements
* Request game account or personal financial information
* (3) consecutive uninterrupted posts / comments or excessive thread production.(xamount xTimeframe)
* Spam posting comments with the intent to increase post count.
* Creating public threads addressed to Mods / Admin - there is a private message system provided.

Inappropriate language
This category includes both explicit and masked language on posts, personal messages(PM),signatures, avatars, nicknames and/or links to websites containing such language or images which:
* Are a mildly inappropriate reference to human anatomy or bodily functions
* Are otherwise considered objectionable
* Bypass the profanity filter by intentionally disguising words by leaving blank spaces, replacing missing characters with symbols, misspelling words to hide their intent and acronyms to profane phrases.

Discussing Disciplinary Actions
This category includes:
* Creating posts or threads to discuss disciplinary actions taken against a player, including any chat logs and email correspondence between a player and a IGG Forum Game Master (GM), Moderators or Admin
* Creating posts or threads to discuss disciplinary actions taken against a character, post or account on the forums.
* Creating posts relating to threats of Legal actions against IGG or any of their affiliates.
* Creating posts promoting "Petitions", "Boycotts" or such.

Impersonating a SkyUnion Employee / Representative
This category includes:
* Passing yourself off as a SkyUnion (IGG) employee to post false information, which means no accounts labeled IGG or simulating any of the forum Mods or Admin. (past or present)


Creating Duplicate Threads
This category includes:
* Creating threads about other existing IGG Social games
* Creating a separate thread about existing IGG Social games for further discussion in more than one forum
* Creating multiple Guild recruitment, Seeking Lava/Mesa/Inferno Summit or Merger threads.
* Creating multiple versions of the same thread or topic.

Account and Item Trading
This category includes:
* Advertising your account for sale/trade/swap or advertising that you are looking for an account or characters to purchase
* Advertising item for sale or trade for real money through forum posts this includes "Give-A-Way" threads which request shards donations or other tangible commodities or private communications in exchange for accounts.
* Linking to eBay/other platform
* Listing you have something for trade and then offering your contact information
* Requesting accounts be given, gifted or donated to you

GIVE-AWAY THREADS
*While once accommodated are no longer allowed.  It is possible under certain circumstances that they will be allowed but certain guidelines must be met.
~The person giving away the account must agree to provide valid login credentials for the account which must be verified by and IGG representative.
~Must not attempt any private conversations with the participants of the giveaway until the account is awarded and then only with the recipient.
~Must agree to relinquish all claims to the account.
~Must not ask for anything in return for the transfer of the account.
~Must negotiate with IGG and obtain approval prior to any advertisement of the Giveaway is published.

Harassment or Defamation
This category includes both explicit and masked language on posts, personal messages(PM),signatures, avatars, nicknames and/or links to websites containing such language or images which:
* Insultingly refer to other characters, players, SkyUnion employees, or groups of people
* Result in ongoing harassment to other characters, players, SkyUnion employees, or groups of people
* This includes stalking member / moderator posts and spamming anyone;s mailbox.
* Responding or referring to members in a derogatory manner, such as name calling or making fun of sex, Religious, Political view, Ethic origins and Sexual orientation, etc.*
Harassment takes many forms, and is not necessarily limited to the type of language used, but the intent. Repeatedly targeting a specific player/mod/admin with harassment can lead to more severe action. The idea behind this is to prevent any one player from consistently being uncomfortable in the IGG social game forums.
Note: Forumers who will feel harassed by any above mentioned methods are compulsory to provide proofs “screenshots” of excessive behavior to the mod of your choosing. Without proofs, case will be dissolved.

Plagiarism
This category includes posting and creating topics aiming for your own benefit by using:
*  Copying contents previously submitted by other members or exterior sources.
* Copying articles, guides, screenshots from external sources without providing credits to the original author, copying and slightly alternating the names of current or previous members, mods or admin.



 

Monitoring Forum Conduct


Should you discover any intentional misconduct on the forums by players, you can PM a Moderator in charge with screenshots and details - upon review and verification, the appropriate penalties will be metered out.  

Moderators:
Should you discover any intentional misconduct on the forums by Moderators, you can PM an forum Moderator to mediate the issue, however if the issue is unresolved you can pm a forum Super Moderator for assistance.  If your issue is still unresolved to your satisfaction or against the forum Super Moderator you can pm the forum Administrator in charge with screenshots and details - upon review and verification, the applicable penalties will be metered out.  

Administrators:
Should you discover any intentional misconduct on the forums by Administrators, you can contact Live Support  with screenshots and details for review and verification.

All such reports should be sent directly to forum Moderators / Administrators via PM for the sake of maintaining order in the forum.  Any thread found violating this rule will be removed automatically to the Moderators section for further review and the appropriate actions to be taken against the author.

Note: In the event of any allegations against another party or parties we require undeniable proof before any negative actions can by applied, and in the event that allegations are found to be falsified in any manner the accuser will face the appropriate actions and we will no longer entertain any future reports from said party or parties.
Thank you for your kind understanding.


 

What to Expect from Your Moderators.


Our Moderators are all volunteer players who help us to maintain the forum as a good place for everyone here so if you call a Moderator and they're unable to help you, please don't get angry with them.  We do ask our Moderators to be lenient, but please don't count on this policy to save you if you're going out of your way to cause trouble.  On the other hand, we do ask Moderators not to act on anything they haven't seen.  Know that Moderators will not always make decisions with which you agree.  Berating them for a decision(s) and / or personal opinions is very unlikely to get them to change their minds, and may even get you silenced for harassment.  Mods are people and fellow gamers too, so please treat them as nicely as you would treat anyone else and expect to be treated yourself.

 

 

 

MUTE / BAN:


*Mute: The member will not be able to post in the forum for the duration of the mute but will have access to all sections based on ranking. (soft ban)
*Ban: The member will not be able to post in the forum and their access will be very limited for the duration of the ban.  
*Banned Post: It has been hidden from view of the forum members and carries no negative action to the account holder.

Each time a member is in violation of any of the forum rules a Moderator can issue a warning to the account.  In some cases they may decide that the offense is not severe enough to warrant a formal warning and will ban the post instead.  Please note that this decision will be based on the number of previous offenses, the severity of said offenses, whether or not a member has been verbally warned and will be made solely by the Moderator.  Once a member has received (3) consecutive warnings their account will automatically receive a system generated (7) day Mute.  During this time members will not be able to post in forum. In extreme cases a Moderator can also issue an immediate ban or mute.  The term of these bans or mutes will be (7) days for the 1st offense and each consecutive instance will increase in duration and ultimately will be permanent. Please note that if you create a new account to circumvent a ban or mute, the new account will be permanently banned and will negatively reflect on the original account if it should ever be eligible for banning or muting again.