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[Chat (WP)] Still having problems with the update

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#1
Posted on 5/22/15 9:01:39 AM | Show thread starter's posts only

Who else is having this problem? I've tried everything to get this update. Support made me uninstall the game, leaving me without playing because it doesn't install. My account is linked to a badly spelled email in their system. They said it was priority problem for all of us who have this problem. Its been more than 10 days. Today is Friday and they will probably send an email of how they are still working on it by Tuesday. I've been so patient but my patience is running out. If someone knows, let me know and share your opinion.

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#2
Posted on 5/22/15 9:02:40 AM | Show thread starter's posts only

Once you download the file onto your computer and move it to your phone,

you need to find the "Local Apps" page in STORE and run the file.

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#3
Posted on 5/22/15 9:11:45 AM | Show thread starter's posts only

You don't need SD card.


Can you take a screenshot of what you see under local apps?

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#4
Posted on 5/22/15 9:15:37 AM | Show thread starter's posts only

This is what I see.

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#5
Posted on 5/22/15 9:16:05 AM | Show thread starter's posts only

This is what I see.

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#6
Posted on 5/22/15 9:20:52 AM | Show thread starter's posts only

Okay I think I know where the problem is.


When you move your APPX file to your phone, you need to put it in the ROOT folder. Did you do that?



After you do that, click the 3 dots you see on your screenshot and install local apps. Cheers

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#7
Posted on 5/22/15 9:29:30 AM | Show thread starter's posts only

Hmm if you can take some screenshots, maybe I can help you.

What folders have you tried putting it in so far?

Programs might be a good folder to use.

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#8
Posted on 5/22/15 6:33:34 PM | Show thread starter's posts only

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#9
Posted on 5/22/15 11:56:16 PM | Show thread starter's posts only

If you can post what went wrong and how you fixed it in this other thread, that would be great.

http://cc.forum.igg.com/topic?fcid=369&ctid=204157


Thanks!

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